Trust & Transparency
Refund Policy
30-day money-back guarantee
If you are not satisfied with your purchase, you can request a full refund within 30 days of your order date.
This applies to first-time membership purchases and to renewal charges, on both monthly and annual plans.
How to request a refund
Whole and Driven is the seller of its memberships. Stripe securely processes payments and provides our billing infrastructure, including subscription management, invoicing, and the customer billing portal. Stripe is not the merchant of record for our orders.
We control our 30-day refund policy and decide refund eligibility. Email us at contact@wholeanddriven.com with your account email and order details; approved refunds are issued through Stripe back to your original payment method.
Renewals and cancellation
If a renewal was unintended, contact us within the 30-day window and the charge will be refunded.
Canceling stops future renewals; it does not automatically refund past charges. See the Subscription and Cancellation Policy for how cancellation affects access.
Refunds after 30 days
Requests made after 30 days are reviewed case by case, and we will always consider requests relating to billing errors, duplicate charges, or unauthorized transactions.
Questions about this page? Contact us.
