Subscription and Cancellation Policy

Whole and Driven is the seller of its memberships. Stripe securely processes payments and provides our billing infrastructure, including subscription management, invoicing, and the customer billing portal. Stripe is not the merchant of record for our orders.

Memberships are offered on monthly or annual billing intervals and renew automatically until canceled.

Prices are shown in US dollars. Applicable taxes may be calculated and added at checkout where we have configured tax collection through Stripe, and your invoice or receipt is issued automatically. We remain responsible for our own legal and tax obligations.

You may cancel at any time from Billing & membership in your account, or through the Stripe billing portal linked there.

When you cancel, access continues through the end of the billing period you already paid for, unless an immediate revocation is issued for a violation of the Terms of Use.

If a payment fails, your subscription enters a past-due state and you will be notified so the payment method can be updated in the billing portal.

Access may be limited while the account remains past due, and the subscription is canceled if the retries are exhausted.

You can upgrade or downgrade from Account Settings. Upgrades take effect immediately and are pro-rated; downgrades take effect at the end of the current billing period.

Elite membership requires an application and administrator review. Accepted applicants receive a private enrollment path and are billed on the same monthly or annual basis.